Welcome to Ross Equipments. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services, in accordance with Canadian privacy laws.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and other contact details you provide when contacting us or making inquiries.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies: Small data files stored on your device to help us enhance your user experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for the following purposes:

• Providing Services: To respond to your inquiries, process orders, and provide customer support.
• Improving Our Website: To analyze website usage and improve our services and user experience.
• Marketing: To send you promotional materials and updates about our products and services, if you have opted to receive such communications.
• Compliance: To comply with legal obligations and protect our rights and interests.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of any inaccurate or incomplete information.
• Erasure: Request the deletion of your personal information, subject to certain conditions.
• Object: Object to the processing of your personal information in certain situations.
• Withdraw Consent: Withdraw your consent to the processing of your personal information at any time.

To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.